Handling of Personal Information

Handling of Personal Information
Koiwai Farm, Ltd. (hereinafter “we/our/us”) recognizes the importance of protecting your personal information. We carefully handle your personal information used in our online sales service and other areas as follows.

Our Basic Stance on Personal Information

We comply with the Act on the Protection of Personal Information and the Basic Rules for Personal Information Protection and Compliance Program when handling personal information.

Purpose of Collection and Use of Personal Information

We clearly define in advance the purpose of use of personal information. We then collect personal information with the scope necessary by legal and fair means. We will use your name, address, telephone number, fax number, e-mail address and other personal information and information such on the status of your transactions with us to send you products through our online sales service, send you direct mails, and provide you with information on our products and services.

If you do not wish to receive direct mail or information on our products and services, please contact us at the inquiries desk below. We will promptly stop using your personal information if you ask us to do so.

Provision of Personal Information

We will not provide third parties with your personal information without obtaining your consent except when required by laws/ordinances or when jointly using it with our group companies.

Outsourcing of Personal Information

We may entrust the handling of the personal information we hold to external contractors to achieve the purposes of use we describe in Paragraph 2 above. In that case, we will carefully select contractors at our responsibility and enter into a contract in relation to personal information protection with them. Upon that, we will entrust the contractor to appropriately manage and supervise your personal information.

Personal Information Protection Measures

We take security measures to prevent the unauthorized access, loss, destruction, falsification, leakage and other issues on the database system we own. In addition, we provide education to our employees on the protection of personal information on a systematic basis and strictly manage your personal information.

Inquiries about Personal Information

Please contact us using the information below to request the disclosure, modification, deletion or otherwise of your personal information. We will deal with your request without delay after confirming your identity. We may charge a separate fee to disclose information.

We have established a desk to handle inquiries about personal information from customers as below.

〒020-0507 岩手県岩手郡雫石町丸谷地36-1
TEL: 019-692-3115
Available hours: 9 a.m. to 5 p.m. on weekdays (not available on Saturdays, Sundays and public holidays)
Koiwai Farm, Ltd. (Administration Division)
36-1 Maruyachi, Shizukuishi-cho, Iwate-gun, Iwate, 020-0507

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